Introduction of Activision Ban Appeal
Activision is dedicated to providing a fair and entertaining gaming experience for each and every one of our users. We have a zero-tolerance approach against cheating and other infractions of our Security and Enforcement approach in order to preserve this promise. Regardless of who was playing at the time, accounts that are determined to be in violation are subject to sanctions as our security team continuously watches gaming to guarantee fairness.
We recognize that receiving an account penalty can be upsetting, particularly if you feel it was applied unfairly or as a result of improper action. Here are the steps you must follow to successfully traverse the appeals process:
1. Recognize the Reason for the Penalty:
It’s important to know why your account was punished before filing an appeal. Examine the correspondence that you were sent. from Activision about the fine and educate yourself on the particular infraction(s) against our Security and Enforcement Policy.
2. Go over the Security and Enforcement Policy:
Learn about the crimes that may result in enforcement actions by being acquainted with our Security and Enforcement Policy. You can ascertain whether the penalty on your account was appropriate or whether there was a misunderstanding by being aware of these policies.
3. Obtain Proof to Back Up Your Appeal:
If you think the punishment was improperly imposed or that it resulted from unapproved action, gather any proof you can. Screenshots, videos, or any other pertinent data that proves your innocence or draws attention to the illegal access to your account could be included in this.
4. File an Appeal:
Once you comprehend something clearly after taking a thorough understanding of the circumstances and gathering proof, file an appeal via the proper procedures. Utilize the appropriate Activision appeal form and fill it out completely. Include all relevant details about your case, such as account information, the rationale behind your appeal, and any supporting documentation you have.
5. Be Patient and Polite:
It’s crucial to exercise patience and civility during the appeals process after you’ve filed it. Recognize that in order to guarantee just results for all parties concerned, our security team performs exhaustive investigations. A number of submissions or appeals through different channels should not be sent since this could cause your case to be resolved more slowly.
6. Await the Results:
Following the submission of your appeal, a thorough investigation into your case will be carried out by our security staff. Because security-related concerns are delicate, We might not be able to give you a status report on your appeal right away. You may be confident that as soon as the investigation is finished, we will let you know what happened.
7. Accept the Decision:
It is important to note that judgments rendered during the appeals procedure are final. Despite our best efforts to maintain impartiality and openness, there might be situations in which the results of our inquiry lead to the upholding of fines. We value your cooperation and understanding throughout the process, regardless of the result.
You can successfully appeal an account penalty and look for a settlement to your case by following these procedures and staying in constant contact with our staff. We’re still dedicated to maintaining fair play and making sure everyone that plays with us has a good time participants.
Please visit the Activision support website for assistance with account recovery or for more details regarding our Security and Enforcement Policy.
